Your Brand's Promise Delivered

At Handled, we understand that fulfillment is more than logistics—it’s about trust. That’s why we’ve created three powerful guarantees to support your growth, protect your brand, and deliver exceptional experiences to your customers.

100% ORDER ACCURACY

100% on-time shipping

100% ON-TIME REPLENISHMENT

100% ORDER ACCURACY GUARANTEE

Confidence in Every Order

At Handled, we understand that order accuracy is critical to your brand’s reputation. Our 100% Order Accuracy Guarantee ensures that every order is fulfilled correctly, eliminating costly mistakes and preventing customer dissatisfaction.

What we promise:

Every item, quantity, and detail is exactly as ordered—no surprises.

If an error does occur, we’ll cover the costs to resolve the issue, including replacements and expedited shipping.

By ensuring 100% order accuracy, you can focus on growing your business while we handle the details, giving you confidence in every order.

100% ON-TIME SHIPPING GUARANTEE

Delivering on Your Promises

Timely delivery is key to a positive customer experience. Our On-Time Shipping Guarantee ensures that your orders are shipped out quickly and accurately, preventing delays that could harm your customer satisfaction and brand image.

Our comprehensive services include:

We ship all orders placed by 12 PM local time the same day, so your customers get their orders quickly.

If an order is delayed due to fulfillment issues, we waive all fulfillment fees for that order, ensuring no financial impact on your business.

Our guarantee ensures your orders ship on time, every time, so you can keep operations running smoothly without extra stress.

100% ON-TIME REPLENISHMENT GUARANTEE

Never miss a sale

Our On-Time Replenishment Guarantee ensures your inventory is processed and ready for sale the moment it arrives—keeping your store stocked and your customers happy.

What we promise:

Same-day receiving for out-of-stock items

All other inventory is received and ready for sale within 2 business days of arrival

If we miss the deadline, we waive all receiving fees

This guarantee allows you to avoid costly stockouts, ensuring that your products are always available for your customers and ready to ship at a moment’s notice.

Visibility, Every Step of the Way

Our guarantees aren’t just promises—they’re tools that empower your business. With the Handled Guarantee, you can focus on scaling your brand while we take care of fulfillment.

Protect Your Brand Reputation

Ensure every order is accurate and on-time, building trust with your customers.

Eliminate Fulfillment Costs

Our guarantees protect your bottom line by covering the costs of mistakes and delays.

Gain Operational Efficiency

Our guarantees ensure your inventory is always up-to-date and orders are shipped without delay.

Scale with Confidence

Grow your business with Handled’s guarantees ensuring reliable support at every stage.

Trusted, by Growing Brands Like Yours

A Seamless Customer
Experience Every Time

Your customers expect a flawless experience from your brand, and Handled delivers on that promise. With our guarantees, you’ll be able to offer a seamless, reliable service that turns first time buyers into loyal repeat customers.

Trust in Accuracy

Customers will always receive the right products as ordered, with no confusion or errors.

Enjoy On-Time Deliveries

Customers know their orders will arrive when promised, leading to higher satisfaction and positive reviews.

No Stockouts

Products are always available, so your customers never experience frustration from out-of-stock items.

Fast Problem Resolution

If an error does occur, we resolve it quickly, ensuring customer issues are handled with care.

Experience Fulfillment that Scales with You

Handled is more than just a fulfillment service. It’s a partnership designed to help you grow your brand and deliver exceptional experiences to your customers—every time.

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Frequently Ask Questions

How does Handled verify order accuracy before shipping?

At Handled, we take order accuracy very seriously to ensure our customers receive exactly what they ordered. Our verification process includes several steps to guarantee the highest accuracy. First, our system cross-references the items selected by the customer with our inventory database to confirm availability. Next, our warehouse team follows a precise picking and packing protocol, which includes scanning each product's barcode to match it against the order details. Additionally, a quality control team reviews the packed orders to ensure all items are correct and in perfect condition. Finally, before shipping, we conduct a final review to confirm that the shipping label matches the order details. These meticulous steps help us maintain high standards and customer satisfaction at Handled

Are there additional fees for guarantees?

No, all guarantees are included as part of our standard fulfillment service, with no hidden costs.

How do the guarantees help during peak seasons?

During peak season, we strive to meet our same-day shipping guarantee for orders placed by 12 PM. However, due to high order volumes, we can only guarantee next-day shipping to ensure reliability and maintain quality service.